Contact Us

Whatever you need, we’re here to help.
Just get in touch, and we’ll try our best to respond within 24 hours.

General Questions

Customer Service Tel: 1-978-231-9135

Corporate Office: Hours: M-F, 9AM-5PM PST

Customer Support:


◇This website is operated by Shenzhen Cooshark company & Mexong company.
China branch office:
Company: Shenzhen Cooshark Innovation TechnologyCo., Ltd.
Address: 401, Building B, No.12, Difu Road, Gushu Community, Xixiang Street, Baoan District, Shenzhen, China

EU Office:
Company Name: Mexong Ltd
Registration Number: 12948246
Company Address: Crown House, 27 Old Gloucester Street, London, WC1N 3AX ( this is not a returning address)

If you need assistance or have a question, either fill out the form below, or write to We normally reply to all messages within 24 business hours. Please do not send duplicate emails, as we respond in chronological order.

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